Shipping / Expédition

English : ALL SHIPPINGS ARE TRACKED. YOU WILL RECEIVE A TRACKING CODE FOR YOUR SHIPMENT WITHIN 48 HOURS AFTER YOU ORDER.

Français : TOUTES LES EXPÉDITIONS SONT SUIVIES. VOUS RECEVREZ LE CODE DE SUIVI DE VOTRE COMMANDE DANS LES 48 HEURES APRÈS VOTRE COMMANDE.

Shipping Information

During this sensitive sanitary time, there may be additional rules for vehicles transporting our products and also additional documents that customs officials require. 

We Ship from France, Paris. 

Orders may take up to 4 business days to leave our warehouse especially during peak shopping season (Black Friday/Cyber Monday) and holidays. We ask for your patience, don't hesitate to contact us via the "Chat with us" box on the bottom pages on this website or by email at info@inntoyou.com. We manage to answer within 24 hours. 

All shipping rates are calculated at checkout. 

FRANÇAIS : Pendant cette période sanitaire sensible, il peut y avoir des règles supplémentaires pour les véhicules transportant nos produits ainsi que des documents supplémentaires que les douaniers exigent.

Les commandes peuvent prendre jusqu'à 4 jours ouvrables pour quitter notre entrepôt, en particulier pendant la haute saison des achats (Black Friday/Cyber ​​Monday) et les jours fériés. Nous vous demandons d'être patient, n'hésitez pas à nous contacter via la case "Chat Box"" en bas des pages de ce site ou par email à info@inntoyou.com. Nous parvenons à répondre dans les 24 heures.

 International Shipping

Rate is determined by specific country during checkout.

Once the shipment has been picked up by the carrier, you will receive an updated tracking number, which can be used on our « Track your order » page to follow your package's journey to the destination. If your package says that it has been delivered, but you cannot find it, please give your local post office (for USA, don't use the 1-800 number) a call. They have access to exact GPS coordinates where your driver delivered the package, which can help you locate your package's whereabouts. INИTOYOU under no circumstances is responsible for lost or stolen packages once there has been a delivery confirmation for that tracking number we are unable to issue a refund of any kind. 

We suggest that the customer open a claim with their local post office, as this may lead to the locating of a lost package.

International Shipping and Custom Duties and Fees

When you order merchandise from another country, you are required to pay customs to bring the item into the country, it is your country's sales tax. We cannot declare your package as a gift as it is illegal in the United States. The customer is responsible for any customs expenses. 

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has been shipped.